Terms of Service
Terms and Conditions for Students/Parents
- Welcome to the Quran Learning Platform! Our goal is to provide quality education in a comfortable and transparent environment.
- Please read and follow the terms below.
Class Schedule & Absences
- The schedule should be followed consistently. Changes are allowed only in emergencies.
- Inform the admin team before finalizing any schedule changes with teachers.
- If your teacher is late for more than 5 minutes, notify us via WhatsApp.
- If you need a leave, inform the admin at least one hour before class.
- Missing three or more classes without notice may lead to cancellation, with no refund.
- Missed classes can be rescheduled within 30 days, but not beyond that.
Payment Policy
- Monthly fees must be paid in advance after registration.
- Contact the billing department for any payment concerns.
- If payment is overdue by more than seven days without notice, classes may be canceled.
- Once classes begin, full payment for the month is required.
Security & Privacy
- Do not share personal details (e.g., phone number, email, payment info) with teachers.
- Teachers are also not allowed to request personal information. Report any such incidents immediately.
- Discuss payments only with the admin team.
Feedback & Support
Your feedback helps us improve! Share any concerns about classes, teachers, or the learning process.